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Questions

The things owners usually ask.

Everything you might want to know before you get started. Can't find your answer? Just ask us.

How long will it take to get my website?

We usually build and deliver your site in around 14–21 days. After a short, friendly chat we get straight to work — designing, building and writing your content — and keep you updated along the way.

Do I need to know anything about websites?

Not a thing. You talk, we build. After launch you request changes in plain English and we make them — you never touch code or a clunky builder.

Why would I use your service instead of an online website builder?

A lot of people like the idea of building their own site through an online service — but most don't actually enjoy it, and many never finish.

What every business really needs is a site that's well engineered, optimised and maintained — without it eating up their time. Our service covers all of that for one low monthly fee. It's much easier, and you get a far better result.

Why would I use you instead of Squarespace?

Squarespace gives you the tools — but you're still the one doing the work. You choose the template, write all the content, wrestle with the design, keep it updated, and handle anything that goes wrong. That's a lot of evenings and weekends.

With us, there's no building required. We custom-engineer your site, write your content, optimise it for speed and search, connect your domain and maintain it for you — and you get 2 hours of dedicated support every month. For around the price of a Squarespace plan, you get the website and the team behind it.

Why would I use you instead of Wix?

Wix is flexible, but that flexibility means time — and the more you add, the more there is to manage. The design is down to you, performance can suffer as your site grows, and you're on your own when you want changes made.

We take all of that off your plate. You get a professionally designed, custom-built site that's properly optimised, looked after and improved over time by a team with over 20 years in digital. No drag-and-drop, no maintenance, no jargon — just a great website that works.

What exactly is included for the monthly fee?

Everything: a custom-engineered website, fresh design, full content creation, hosting, security, ongoing maintenance, domain support and connection, marketing support, and dedicated support hours each month. There are no upfront fees and no hidden extras.

Do I own my website and domain?

Yes — your business and your web address are yours. We handle the setup, connection and technical side so you don't have to, and there's no lock-in: if you ever leave, we hand everything over cleanly.

What if I need changes after the site is live?

That's exactly what your monthly support is for. You get 2 hours of dedicated support every month for updates, tweaks and new ideas — just tell us what you need and we'll take care of it.

Is there a long contract?

There's an initial 3-month commitment, then it's simply month to month. We ask for those first three months so we've time to build your site, get it live and show what the service can do — after that you stay because it works for you, not because you're tied in. Cancel any time from month four onwards.

Ready to start?

Still got a question?

If your question isn't answered above, just get in touch — we're happy to help, no pressure.